Terms and Conditions
Welcome to mariasajjad.com. By accessing this website or communicating with us to place an order, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
If you do not agree with these terms, please refrain from using our website or placing an order.
1. Nature of Business (Made-to-Order)
Maria Sajjad operates as a made-to-order fashion brand.
All outfits are crafted specifically after an order is confirmed.
As each piece is prepared individually:
- Designs are not mass-produced
- Production begins only after order confirmation
- Customization and personalization may apply
2. Product Information & Display Disclaimer
We make every effort to display designs, colors, fabrics, and details as accurately as possible. However:
- Actual colors may vary slightly due to lighting, photography, and screen settings
- Handmade and made-to-order products may have minor variations, which are natural and not considered defects
All visuals on the website are for reference and inspiration purposes only.
3. Pricing Policy
- Product prices are not displayed on the website
- Pricing information is shared only upon request via:
- Social media platforms
- Email communication
Prices may vary based on:
- Fabric availability
- Customization requirements
- Size adjustments
- Delivery location
Prices shared during communication are valid for a limited time only.
4. Order Placement & Confirmation
Orders are placed outside the website through direct communication.
An order is considered confirmed only when:
- Design details are finalized
- Price is agreed upon
- Payment terms are acknowledged
- Confirmation is provided by our team
We reserve the right to decline any order without obligation to provide a reason.
5. Payment Terms
- Payment terms are communicated at the time of order confirmation
- Production may not begin until payment requirements are fulfilled
- Failure to complete payment within the agreed time may result in order cancellation
6. Production Timeline
- All timelines provided are estimated
- Delays may occur due to fabric sourcing, craftsmanship, customization, or unforeseen circumstances
- We are not responsible for delays caused by events beyond our control
7. No Returns, No Exchanges, No Refunds
As all outfits are made to order:
❌ Returns are not accepted
❌ Exchanges are not offered
❌ Refunds are not provided
Once an order is confirmed and production has begun, it cannot be cancelled or reversed under any circumstances.
Customers are strongly advised to:
- Review measurements carefully
- Confirm design details before approval
- Ask all questions prior to confirmation
8. Intellectual Property Rights
All content on mariasajjad.com, including:
- Designs
- Images
- Sketches
- Text
- Logos and branding
is the exclusive intellectual property of Maria Sajjad.
Reproduction, copying, or commercial use without written permission is strictly prohibited.
9. Communication & Record Keeping
All order-related communication conducted via WhatsApp, email, or social media:
- Forms part of the official agreement
- May be used for order verification and record purposes
Customers are advised to keep records of all confirmations.
10. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages
- Liability, if any, shall be limited strictly to the amount paid for the order
11. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Pakistan.
12. Changes to Terms & Conditions
We reserve the right to modify these Terms & Conditions at any time without prior notice.
Updates will be effective immediately upon posting on the website.
Continued interaction with the brand constitutes acceptance of updated terms.
13. Contact Information
For pricing, orders, or queries, please contact us through:
💬 WhatsApp / Social Media: As provided on our official channels
🌐 Website: www.mariasajjad.com