Frequently Asked Questions FAQs
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Is Maria Sajjad a ready-to-wear or made-to-order brand?
Maria Sajjad is a made-to-order fashion brand. Every outfit is crafted individually after an order is confirmed, ensuring attention to detail and exclusivity.
How can I place an order?
Orders are placed through direct communication, not through the website.
You can contact us via:
- Social media (Instagram / Facebook)
Once design details, pricing, and timelines are finalized, our team will guide you through the next steps.
Why are prices not mentioned on the website?
As a made-to-order brand, pricing may vary depending on:
- Fabric availability
- Design complexity
- Customization requirements
- Size and measurements
For this reason, prices are shared only upon request through direct communication.
Can designs be customized?
Yes. Customization may be available depending on the design.
Possible customizations include:
- Size adjustments
- Sleeve or length changes
- Fabric or color preferences
Customization requests should be discussed before order confirmation.
How do I share my measurements?
Measurements can be shared via WhatsApp or email.
Our team may also guide you on how to take accurate measurements to ensure the best fit.
How long does production take?
Production timelines vary depending on the design and workload.
- All timelines shared are estimated
- Delays may occur due to fabric sourcing, craftsmanship, or unforeseen circumstances
We recommend placing orders well in advance for events.
Do you offer urgent or express orders?
Urgent requests may be accommodated subject to availability and may involve additional charges. Please inquire during initial communication.
Do you accept returns, exchanges, or refunds?
No.
As all outfits are made to order, we do not offer:
- Returns
- Exchanges
- Refunds
Customers are advised to carefully review design details, measurements, and timelines before confirming an order.
Will the final outfit look exactly like the pictures?
We strive for the highest accuracy; however:
- Minor variations may occur due to handmade processes
- Colors may appear slightly different due to lighting and screen settings
These natural variations are part of made-to-order craftsmanship.
Do you ship nationwide or internationally?
Shipping availability and charges are shared during order confirmation and may vary based on location.
How will I receive order updates?
Order updates are shared through the same channel used for placing the order (WhatsApp, email, or social media).
What if I need help or have questions?
Our team is always happy to assist.
📧 Email: #
💬 WhatsApp / Social Media: Via our official channels
🌐 Website: www.mariasajjad.com